After more than 24 hours travel from Seattle and 3 flight changes in San Francisco, Lima, and Santiago we arrived in Punta Arenas around 2 pm. The Antarctica XXI staff was waiting for us in baggage claim. There were more than 10 Adventure Lifers on our flight. We got our first taste of the windy conditions in Punta Arenas as we walked with our luggage to the bus. The airport is about half hour drive from downtown.
We checked in to the hotel and waited a while to get our keys. We tried on our waterproof boots for size and adjourned to our room for a quick shower. These boots by BOGS were much more comfortable than The Wellingtons we had on our previous cruise. The welcome briefing was at 5 pm Welcome briefing in the Conference Room at Hotel Rey Don Felipe covering Antarctic Visitor's Guidelines, Zodiac Guidelines, and The Plan for tomorrow.
We were given a package of information, then came the under stated bad news. The previous cruise had been cancelled because the weather conditions were not conducive for landing the BAE 146. We might not get out the next day unless a window opened up for landing. Stand by for a wake up call. There was a contingency plan but we would not know if it would be invoked until the cocktails welcome dinner at La Pergola Restaurant, Hotel Jose Nogueira at 7:30 pm. We got an envelope with our dessert outlining the contingency plan for the next day.
The agent had great response to questions and coordinated well to create an itinerary that met our expectations.
Bob Sunshine
1 day ago
Very responsive to all questions
Teresa Cardoso
2 days ago
Kelly and Rhenee were excellent to work with on planning our trip. The logistics all worked smoothly and everyone was friendly and on time. Our accommodations were very good, particularly the incredible Patagonia Camp in Torres del Paine! Our guides on every excursion were outstanding and made the hikes memorable! Overall we had a wonderful trip with incredible memories!
Scott Gibson
2 days ago
Adventure Life is definitely a first-class safari tour company, and our representative was Franny Friesz. First of all, she responded immediately after we contacted Adventure Life. We told Franny that we had never been on a safari, and she was more than eager to offer a mountain of information about the trip. She informed us fully about all the ups, downs, and all arounds! She even prepared a number of packages for us to review -- even after we made changes to the areas we wanted to explore. Friendly, helpful, professional, and extremely knowledgeable -- these words describe Franny, and what a wonderful trip she prepared! We couldn't have asked for better service than Franny of Adventure Life. We HIGHLY recommend her and her outstanding company! Bon Voyage!
Prima Burke
3 days ago
The staff at Adventure Life made planning my family's trip to the Galapagos Islands as easy as possible. They listened to what we were hoping to experience and made thoughtful suggestions about how to accomplish our vacation goals while meeting the needs of travelers ages 17-76! They patiently answered questions and follow up questions in the months leading up to the trip. They helped us trouble shoot and customize the trip in every way possible. The logistics involved in traveling from Boston to the Galapagos are innumerable. The Adventure Life staff helped us arrange every detail and the team they assembled in the Galapagos was tremendous. I have never done a trip this big before and after working with Adventure Life this time--would not hesitate one second in working with them again.