Our Ecuador and Galapagos adventure began today with a bit of a scare. Our flight was scheduled to leave at 6:20am and both of us slept through our multiple alarms. We woke up at 5:20am and scrambled to get all of our bags in the car and off to the airport. Once we arrived, we found that the ticket counter for Delta was backed up and the flight did not leave for another half an hour. We counted ourselves very fortunate to have made it in time.
We arrived in Quito that evening at 10pm to Jonathan’s smiling face. He was holding an Adventure Life sign that said “Nelson”. He transferred us to our Hotel Eugenia for the night and we arranged confirmed plans for the city tour tomorrow. It was a boutique hotel with a lot of antique personality and a solid 3 star hotel. Out the window we could see a beautiful courtyard with flowers and plants to sit and enjoy life. Beyond that there was the glow of a McDonalds and Burger King down the road. We were happy for the nice bed to lay down in after a long, uncomfortable plane ride.
Adventure Life has been an extraordinary travel resource for us over the years and today was no exception. Our River Cruise booking was handled by Jess (who has been our personal trip planner for several years) the same day as our inquiry. Suggestions were given for cabin choice and pre-trip options (that were not shown on the cruise line's website) like airport transfers and prepaid gratuities. Trip insurance recommendations followed and we were assigned a travel co-ordinator till the end of the tour. All we have to do is show up! Great service from friendly folks.
APtravelwell
1 day ago
My representative Kevin was very responsive generally and in crafting our itinerary to our specific priorities.
Rocco Labella
1 day ago
Although there was a lot of paper work, I received help and guidance when I needed it.
Donna Kirby
2 days ago
Our travel was flawless! The rider pickup (airport, hotel, ship) was seamless. Jane's recommendation for Emerald Cruise Sakara was everything I wanted but the experience was soooo much more. Adventure Life took care of each and every detail and this was the easiest of all my travels.
Anne Petty
3 days ago
Follow up was effective any questions were answered in a timely manner