It became obvious this morning that we needed medical attention. (I will spare the details). It was at this point that we came to appreciate the people who Adventure Life and ViaVenture had assigned to us (guides, drivers, boaters). To make a long story short, all arrangements were made to get us to a private hospital in Guatemala City (took all morning) with English speaking doctors who were waiting for us. Tests...hospital gowns...OH NO!
We were diagnosed with a virus (could have picked up before we left or on the airplane) and sent to bed rest at the Biltmore hotel. We were going to miss our flight to Flores, but we were "mothered" the whole time by Jose (our hero). All trip schedules and accommodations were adjusted for us. That night we slept with our newly acquired meds and a strong positive impression of the care and attention we received at the hospital and by ViaVenture.
The trip was not only memorable for the amount of animals we saw but also for the people and accommodations at the two camps where we stayed. Our first guide, BK, was a wealth of information about the animals, landscape and down to the plants and what they were used for. Everyday out was a learning experience with him. All the people at the camps were gracious and the food was excellent.
Our second camp in the Okavanga was just as good as the first as far as the staff, accommodations, food and animals. After our experience at the first camp we amazed that the high quality remained the same. Our guide, G, made sure we were able to enjoy every experience including a rush through the bush to witness a cheetah and an ensuing hunt that he heard over his radio.
In both camps there were enough guides out that if they saw something the other guides were informed which helped in seeing as much as possible. It was also nice that the concessions were large enough that we did not have vehicles following each other throughout the day.
Normally there is always something in a trip of this length that we think could be improved upon but this is the rare case where we cannot think of anything. From the time we left the States to when we returned it was one of the most hassle free vacations we took.
Perhaps emphasizing the use of the laundry facilities at the camps would be useful because of the luggage restrictions would be the only thing I can think of as an improvement to future clients.
Kenneth Dropek
2 days ago
Mary was so pleasant and professional. She made sure all of our questions were answered.