Ambassador Travel is a travel agency that began as an enthusiastic dream shared among a small group of people. As an Incoming company in Croatia, based in unique Dubrovnik, Ambassador Travel can manage your entire journey providing full services of hotel reservations, transfers, and excursions for clients traveling in Croatia and beyond.
Their ships operate on the Adriatic islands and coast between Split and Dubrovnik, which serve as their embarkation ports as well. The mild Mediterranean climate permits them to sail between April and October. All their cruises span 7 nights and 8 days, with departures exclusively occurring on Saturdays.
Their fleet comprises 10 new ships, all of which have been constructed in Croatian shipyards in strict adherence to the latest standards within the cruise industry.
What services do you offer?
Ambassador Travel offers a unique experience for group travelers, individual travelers, meetings, incentives, conference process and events (MICE) requests.
Is there WiFi onboard?
Yes, it should be noted that the Internet connection utilized is a cellular service, and as a result, its reliability may vary during certain phases of the cruise. Consequently, there may be instances where reception is unavailable or connection speeds experience fluctuations. Skype calls can be reliably made in larger towns along the route. This particular connection is most suitable for tasks such as checking email or accessing news portals. It is advisable to reserve downloading files or streaming videos for another occasion. Guests can access Wi-Fi in the salon or from the rear lounge.
How is the water on board?
Although the tap water on board is of high quality, they recommend opting for bottled water, which is conveniently available for purchase in the bar. However, it's worth noting that they do offer a complimentary provision of two 0.5-liter bottles of water per day for each guest.
When and where can I swim?
Depending on the weather and season, there will be several stops during the cruise in secluded and peaceful bays where the ship will drop anchor. It is an opportunity for you to experience swimming on the back of the ship where you will find two showers and ladders for easy climbing. Guests who prefer to swim on the beach will also have ample opportunities to do so during the cruise since the ship will often be docking close to beaches, easy to reach by foot.
What is the official language on board?
Onboard, there is usually an international mix of guests from Scandinavia, the UK, New Zealand, Australia, the USA, Spain, Italy… It is a great way to meet people from all over the world and make some new and long-lasting friendships!
For everybody’s convenience, the official language on board is English.
Who will take care of me on board?
The cruise manager serves as the company's representative on board and will accompany guests throughout their journey, being available around the clock. Upon guests' arrival, the cruise manager will introduce themselves and provide their mobile phone numbers for easy contact. They will handle all guest needs and address any inquiries that may arise during the cruise.
How is the food onboard?
Dishes served are a combination of Mediterranean and international cuisine, adapted to our guests’ tastes. Our Head Chef also aims to present traditional Croatian dishes for your pleasure. A selection of complimentary fresh fruit is available all day long.
We serve buffet-style breakfast from 7:00 a.m. to 9:00 a.m. along with warm dishes, such as omelets, scrambled eggs, sausages, etc. Lunch or dinner are served as three-course meals often including fish or seafood.
I have dietary preferences. What should I do?
Guests are encouraged to contact the cruise organizers in advance or to promptly inform the onboard crew upon arrival regarding any dietary preferences, including but not limited to diabetic, gluten-free, vegetarian, vegan, and so on. The galley team will make every reasonable effort to accommodate these dietary requests.
Are linen and towels provided?
Bed linen and towels are provided.
Bed linens, blankets, and pillows should not be taken out of the cabins.
What about the electricity onboard?
The electrical current on board is standard European 220 volts. You will find plugs in your cabins with two round pins, 4.8 mm in diameter.
What is a Shipboard account?
There are two types of cabin accounts, ship bill, and bar bill. Ship bill consists of tourist and port taxes as well as other services like laundry or towel hire. Bar bill consists of drinks purchased from the bar, which are added to your cabin account. Both bills can be settled at the end of the cruise in cash.
Is there a laundry service on board?
No.
What are the ship rules?
The Captain has the right to change the itinerary in case of bad weather or similar inappropriate conditions in ports, high or low water levels, dock and lock schedules, or if he needs to follow Port Authorities’ decisions to ensure safety on board.
The Captain has the right to remove unruly passengers, quarantine the ship in case of disease, and similar.
On the first day of the cruise, passports have to be handed over to the Captain for registration. All passengers on board and obliged to abide by the Captain’s orders. He is responsible for the safety of all passengers and the crew.
Ship rules are designed deliberately to protect all the passengers on board and we would very much appreciate it if all passengers showed consideration for other persons on board.
Jumping from the ship during navigation is strictly forbidden for safety reasons.
During rough weather, all movement should be performed with care and as little as possible.
Passengers should take extra care when crossing between the ships which are docked together in ports. Movement between the ships is the individual liability.
The ship is equipped with smoke detectors and fire alarms as well as the emergency alarm and speaker system.
Smoking in restaurants and cabins is not allowed. In case of smoking, the fire alarm will be activated. Smoking is allowed only in front of the steering room.
Please take special attention not to throw anything into toilets except the toilet paper.
Passengers are not permitted to bring drinks and food onboard.
Exceptions include personal care products, liquid medicine, food for infants, and food products for special diets (diabetes…).
Guests are obliged to respect meal times on board as well as the times of departure for the next ports.
Any damage by the passenger must be compensated to the Captain.
It is strictly forbidden to throw rubbish into the sea.
It is not allowed to embark or disembark the ship until it is berthed.
Ship tender is not at passengers’ disposal. It is used only by the crew as well as for the occasional transport of guests to the coast.
We ask parents to watch out for the security as well as the behavior of their children, during their stay on board.
The Book of complaints is at the bar.
The cruise Manager, Captain, and crew will be available for any questions or queries and will do their best to make your stay on board the most pleasurable one.
Our guide and driver were very good with their knowledge and were very helpful with our questions. It was a very pleasant visit that would have been impossible to do on our own. Hotels and restaurants were fantastic. The special places we got to go to, like the kitchens, were great. Enjoyed the entire trip!
Meyer Smolen
TrustScore 4.8 | 174 reviews
TrustScore 4.8 of 5
Based on 174 reviews on
1 day ago
The trip was not only memorable for the amount of animals we saw but also for the people and accommodations at the two camps where we stayed. Our first guide, BK, was a wealth of information about the animals, landscape and down to the plants and what they were used for. Everyday out was a learning experience with him. All the people at the camps were gracious and the food was excellent.
Our second camp in the Okavanga was just as good as the first as far as the staff, accommodations, food and animals. After our experience at the first camp we amazed that the high quality remained the same. Our guide, G, made sure we were able to enjoy every experience including a rush through the bush to witness a cheetah and an ensuing hunt that he heard over his radio.
In both camps there were enough guides out that if they saw something the other guides were informed which helped in seeing as much as possible. It was also nice that the concessions were large enough that we did not have vehicles following each other throughout the day.
Normally there is always something in a trip of this length that we think could be improved upon but this is the rare case where we cannot think of anything. From the time we left the States to when we returned it was one of the most hassle free vacations we took.
Perhaps emphasizing the use of the laundry facilities at the camps would be useful because of the luggage restrictions would be the only thing I can think of as an improvement to future clients.
Kenneth Dropek
2 days ago
Mary was so pleasant and professional. She made sure all of our questions were answered.