Hotel Encanto Velasco is an attractive boutique hotel perfectly placed in the center of Matanzas, only 50 yards from the famous Sauto theater, and a short walk away from the numerous bars and restaurants of the Matanzas Bay.
Its colonial and neo-classical features, mixed with modern comforts, provides a memorable time for all its guests. Step back in time as you admire the high, ornate ceiling, marble columns and beautifully designed bar.
Relax in the fresh environment of the Velasco's restaurant or enjoy a drink at the beautiful wooden bar. The hotel staff are always on hand to provide you the best experience and to guide you through the unbeatable locations of Matanzas.
This was our first trip to South America and we were a little nervous. But Adventure Life made things so easy! All our questions were answered before we left, and our guide, Vidal, was amazing! He gave us enough space to explore without rushing us along. He also knew where the best picture taking opportunities were, which was great.
Lindsay Gompf
TrustScore 4.8 | 175 reviews
TrustScore 4.8 of 5
Based on 175 reviews on
7 hours ago
The response from Adventure Life to my first inquiry was prompt and promising. I worked with Jamie Broeckel, Trip Planner, via text, email, and phone calls- always extremely responsive and thorough with information and explaining the process to arrange a private tour for me to Malaysia Borneo. Within about week, the booking was complete and I made decisions because of Jamie's great customer service , friendly manner, and overall competence on behalf of the company's travel expertise. Now I have an itinerary, additional Trip Planner Assistants, several links for vital information for traveling to Maylasia, etc. Still many details for Sept. trip, but now the heavy lifting is done and I can enjoy the rest of the anticipation and research!! Thanks Jamie- you are amazing!!!!
Susan Campo
2 days ago
The trip was not only memorable for the amount of animals we saw but also for the people and accommodations at the two camps where we stayed. Our first guide, BK, was a wealth of information about the animals, landscape and down to the plants and what they were used for. Everyday out was a learning experience with him. All the people at the camps were gracious and the food was excellent.
Our second camp in the Okavanga was just as good as the first as far as the staff, accommodations, food and animals. After our experience at the first camp we amazed that the high quality remained the same. Our guide, G, made sure we were able to enjoy every experience including a rush through the bush to witness a cheetah and an ensuing hunt that he heard over his radio.
In both camps there were enough guides out that if they saw something the other guides were informed which helped in seeing as much as possible. It was also nice that the concessions were large enough that we did not have vehicles following each other throughout the day.
Normally there is always something in a trip of this length that we think could be improved upon but this is the rare case where we cannot think of anything. From the time we left the States to when we returned it was one of the most hassle free vacations we took.
Perhaps emphasizing the use of the laundry facilities at the camps would be useful because of the luggage restrictions would be the only thing I can think of as an improvement to future clients.
Kenneth Dropek
3 days ago
Mary was so pleasant and professional. She made sure all of our questions were answered.
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