KleinTours is one of the major tour operators in Galapagos cruise as well as Ecuador and is operating for more than 40 years in the industry. It offers the best price/quality ratio, high-quality onboard services and activities, two guaranteed weekly departures, delicious local and international cuisine, highly qualified naturalistic guides, and crew members in 3, 4, 7 nights all-inclusive cruise trips. They also offer combined packages (cruise and land trips), so you get to visit Ecuador, the Galapagos Islands, and Peru.
Yes. By law, all Galapagos cruises are guided by a National Park – certified guide. The night before the cruise the guide gives an informative lecture of the next day’s itinerary. During this meeting he/she will describe the flora, fauna, and type of terrain that passengers may observe on the island. Questions about biological, geological and human history are always welcome.
What time zone is used in Galapagos?
Local time in Galapagos is GMT -6 (one hour less than Ecuador’s mainland). In our vessels we work with Ecuador’s mainland time.
Who will meet me at the airport in Galapagos?
Upon arrival at the airport, our guides will be waiting for you with a sign indicating your ship or yacht. They will receive the passengers, check them on the list to see nobody is left behind and proceed to take them in the airlines’ bus to the dock where the vessel is anchored.
What can I pack for the excursions?
For shore excursions, comfortable clothing is a must, preferably shorts, bathing suits, head covering, walking and tennis shoes, windbreaker type jacket, binoculars, a camera and plenty of extra memory cards. Sunrays are very strong in the Galapagos Islands. Don`t forget to bring enough high grade sun block, and a wide brim hat. Also, put your cameras in self-sealing plastic bags to protect them from the water, especially during landings.
Sample day in your Galapagos cruise:
Wake up into new landscapes and be ready to see animals that you have only seen in books, dive or snorkel in the pristine ecosystems of the Pacific Ocean. Starting a new day in the Galapagos is living a day of adventure and unforgettable experiences.
Is there any physical requirement for the cruise?
We recommend passengers to be in reasonably good physical condition as some trails may be difficult. Therefore, elderly or disabled persons may find them too demanding and must notify Go Galapagos Ecuador about their physical condition in order to make the necessary arrangements. Go Galapagos Ecuador reserves the right to decline a passenger if anyone fails to inform of any physical disability, or who, under company's discretion, constitutes a danger to themselves, other guests, crew members, or the operation of the vessel.
How can I pay my expenses on board?
Upon arrival, an account will be opened for you. If you wish to pay with your credit card, we ask you to come to reception to sign a voucher and to make copies of your passport and credit card. Authorizations take about 48 hours, so please do this on your first cruise day. We accept all major credit cards: Diners, Visa, MasterCard, and American Express. Euros* and U.S. Dollars are also accepted. * Please ask for the exchange rate.
What if I have allergies or require special diet on board?
In both cruises, meals are varied depending on food preferences of the guests, which are informed beforehand by your agency. Go Galapagos-KleinTours will do I very best to meet reasonable special dietary need keeping in mind Galapagos provision restrictions.
What is the check-in procedure at Quito or Guayaquil's airport?
For passengers cruising on a Go Galapagos fleet, a complimentary round-trip shuttle will be provided to/from the airport of Quito or Guayaquil (only with Go Galapagos scheduled flights). If any other ticket to/from Galapagos is used, an operational, non-refundable fee of US$90 net per person must be charged to provide the shuttle and assistance. Go Galapagos is not responsible if passengers miss the cruise or other services due to independent arrangement delays. If you have a private transfer service included, the day before departure, a member of our Operations Department will get in touch, to reconfirm your pick-up time at your hotel or the meeting time at the AVIANCA counter with one of our staff members. Check-in time is 2 hours before departure. If you come by yourself or with a guide, the first thing you must do as soon as you arrive at the airport is go through the luggage control with SICGAL, located 49 ft (15 m) from the main gate, at the National Terminal of Domestic Departures. For environmental reasons, your luggage will be checked for animals, seeds, plants, fruits, vegetables and any other item forbidden to take into the Galapagos Islands. After, go to the counter of AVIANCA, where there will be a Go Galapagos Ecuador representative with your boarding pass, air tickets, taxes and all your travel documents; this representative will also help you check your luggage with the airline. You will be given an identification tag for the cruise. Please wear it so you can be easily identified when you arrive at the airport in Galapagos. Please do NOT get in line for the Galapagos Government Council-Transit Control Card; Go Galapagos Ecuador has your card already.
What is the schedule for meals on board?
On board the M/V Galapagos Legend, breakfast is served from 7:00 to 8:00, lunch at 12:00 and dinner at 19:00. On your last day, breakfast will be at 6:30 so we can have enough time for our last excursion before going off to the airport. On board the Corals, breakfast is served from 7:30 to 8:30 except on Sunday, when it is served at 6:00, and Wednesday at 7:00; lunch is at 12:30 and dinner at 19:30, except on Monday and Saturday when it will be served at 18:30. Meals are gourmet, healthy, low on fat, with vegetarian options; they also include traditional dishes of local cuisine.
Galapagos Weather
Galapagos Weather: The Galapagos archipelago has a unique tropical nature in matters of weather. The influence that the marine currents create on the islands makes it unusually dry. There are two very different seasons that completely change the environment and landscape during six months each. Even though the pattern that the currents create is accurate, the weather behavior is unpredictable in the transition of the seasons and is completely changeable within a few hours. The warmest months are from December to June. January to March can be hot and humid, but also mostly green at this time. The months from July to November are cooler. The average year-round temperature is 76°F (24°C).
What would happen if I get seasick?
We have seasick medication on board all of our ships, but if you are particularly sensitive to it, you can bring your own medication and we recommend to take it at least 24 hours before the cruise starts.
Are there any luggages restrictions?
The airline that operates to Galapagos, allows one piece of luggage per person, of no more than 20 kg (about 44 lb) and a carry-on bag of 7 kg p/p. We recommend you to take a soft sided bag as it will be easier to store in your cabin. Please lock your luggage during the flight.
Do we need to bring our own towels?
No you don’t. For your convenience we provide bath and beach towels during your cruise.
What's the procedure if I prepaid the Galapagos National Park Tax?
Upon arrival at the airport, you will have to pass control and show your passport. Control has a list of the passengers who have already paid the Galapagos National Park tax; if there’s a sticker on your Go Galapagos’ ticket jacket, it means that you have prepaid this tax; otherwise you will need to pay it at that moment.
What kind of weather can we find in the Galapagos Islands?
Galapagos Weather: The Galapagos archipelago has a unique tropical nature in matters of weather. The influence that the marine currents create on the islands makes it unusually dry. There are two very different seasons that completely change the environment and landscape for six months each. Even though the pattern that the currents create is accurate, the weather behavior is unpredictable in the transition of the seasons and is completely changeable within a few hours. The warmest months are from December to June. January to March can be hot and humid, but also mostly green at this time. The months from July to November are cooler.
What is the electrical outlet and service?
110 / 220 volts. European and American outlets are available on our cruise fleet. In the M/Y Coral I and M/Y Coral II the frequency is 60 Hz and in the M/V Galapagos Legend Is 50 Hz.
Is the water safe to drink?
Yes, water on board is purified. Ice used onboard is made with purified water as well Reusable bottles made out of recycled aluminum are available at the cabins You can refill your bottle during the cruise at our purifiers located at the main bar, pool bar restaurant and disembarking area. Bottles must always have to be returned to the ship after the activities on islands then you can take them home as a souvenir.
What is the smoking policy on board the ship?
It is forbidden to smoke inside the cruises. Smoking is allowed ONLY on the sun decks.
What should I bring on my trip?
Comfortable breathable clothes: shorts, T-shirts, swimsuits and good hiking shoes are required to walk over the lava rock paths. Personal medication, a good camera and plenty of memory cards or film, sun block, sunglasses, a wide brim hat and binoculars.
Is Internet access available aboard our cruise fleet?
Satellite Internet is available on the M/V Galapagos Legend: Internet plans available. Plans to be requested.
Do you provide shampoo and soap on board?
Yes, we supply all travelers with biodegradable shampoo and soap as part of our conservation policy, but if you want to bring your own please make sure they are biodegradable. Thank you!
Our guide and driver were very good with their knowledge and were very helpful with our questions. It was a very pleasant visit that would have been impossible to do on our own. Hotels and restaurants were fantastic. The special places we got to go to, like the kitchens, were great. Enjoyed the entire trip!
Meyer Smolen
TrustScore 4.8 | 175 reviews
TrustScore 4.8 of 5
Based on 175 reviews on
7 hours ago
The response from Adventure Life to my first inquiry was prompt and promising. I worked with Jamie Broeckel, Trip Planner, via text, email, and phone calls- always extremely responsive and thorough with information and explaining the process to arrange a private tour for me to Malaysia Borneo. Within about week, the booking was complete and I made decisions because of Jamie's great customer service , friendly manner, and overall competence on behalf of the company's travel expertise. Now I have an itinerary, additional Trip Planner Assistants, several links for vital information for traveling to Maylasia, etc. Still many details for Sept. trip, but now the heavy lifting is done and I can enjoy the rest of the anticipation and research!! Thanks Jamie- you are amazing!!!!
Susan Campo
2 days ago
The trip was not only memorable for the amount of animals we saw but also for the people and accommodations at the two camps where we stayed. Our first guide, BK, was a wealth of information about the animals, landscape and down to the plants and what they were used for. Everyday out was a learning experience with him. All the people at the camps were gracious and the food was excellent.
Our second camp in the Okavanga was just as good as the first as far as the staff, accommodations, food and animals. After our experience at the first camp we amazed that the high quality remained the same. Our guide, G, made sure we were able to enjoy every experience including a rush through the bush to witness a cheetah and an ensuing hunt that he heard over his radio.
In both camps there were enough guides out that if they saw something the other guides were informed which helped in seeing as much as possible. It was also nice that the concessions were large enough that we did not have vehicles following each other throughout the day.
Normally there is always something in a trip of this length that we think could be improved upon but this is the rare case where we cannot think of anything. From the time we left the States to when we returned it was one of the most hassle free vacations we took.
Perhaps emphasizing the use of the laundry facilities at the camps would be useful because of the luggage restrictions would be the only thing I can think of as an improvement to future clients.
Kenneth Dropek
3 days ago
Mary was so pleasant and professional. She made sure all of our questions were answered.
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