What kind of luggage should I bring?
Your luggage is hand-carried at various stages in the trip for a long distance. We strongly recommend you limit your weight to 15 kilos (33 pounds apiece). You can leave your large luggage in our office at Puerto Maldonado. If you are visiting other destinations in Peru or South America that require different kinds of clothing, you can always pack separate bags and safely leave them at our offices in Puerto Maldonado on the first day so we won’t be carrying them around uselessly. Your bag will be waiting for you at the airport the day you leave.
Are Kosher foods available at our Lodges in Tambopata?
No, unfortunately, we do not have Kosher-certified food in Puerto Maldonado, the closest town to where we get our supplies, like fresh produce, meat and fish, and dairy products.
Can I bring my drone?
No, the use of drones for entertainment is not allowed in our ecolodges since the fauna is quite active and the forest is quite dense.
What is the best age to bring my kids to the lodge?
Tambopata is undoubtedly one of the best places to connect with nature. However, being a remote place, these are our recommendations:
Children under 3 years old - Due to the weather conditions, location, and orientation of our activities, we do not suggest traveling with children under 3 years of age. Remember that our activities are in group service. Private service is available at an additional cost.
From 3 to 7 years old - For little adventurers, we recommend Posada Amazonas or Refugio Amazonas. These ecolodges have a playground and activities designed for children. Take note that there are some activities that require getting up early.
Take note that the guides will suggest the recommended activities for your little ones, however, you know them better and you know how much they can walk or not.
Remember that our guides interpret the forest for you and your little one, but they will not be able to help you by carrying them in case they get tired.
From 8 to more - If your child is adventurous and is used to taking walks for more than 1 hour, the Tambopata Research Center is ideal.
While each of our lodges has a topic equipped with everything needed for any emergencies, remember to take your personal first-aid kit with the medicines authorized by your GP in case of any allergic reaction, among others.
Is leishmaniasis or malaria present?
Leishmaniasis is present throughout the rain forests of southeastern Peru. It is a skin lesion caused by a protozoan transmitted by a certain kind of small biting fly. There is no vaccination against it but it is curable in every case. The selected cure, injections of pentavalent antimony (Glucantime), is uncomfortable. Leishmaniasis is also very easy to prevent by wearing long-sleeved shirts, pants, and repellent on exposed skin at all times, and sleeping under mosquito nets. If you are interested in receiving complete information on leishmaniasis contact us before your trip. Malaria Malaria is present but extremely rare. If you wish to take medical precautions against malaria consult your physician or a specialist in tropical medicine.
Is there a safe in my room?
We ask you to keep your valuable belongings and documents in the safe. Do not leave them valuables in plain view. Equally, if you have food or candies please keep them in the safe. Do not leave them outside. This way you will avoid attracting insects and other animals. Ask the lodge manager or guide to inform you about the proper use of the safety box
Is there electricity at the lodge?
The lodge is run mainly through a generator. Communications are powered by solar energy and there is wireless internet available at night. We use LED bulbs in public areas at night.
Can I drink the water?
We provide natural spring water 24 hours per day. Please use the water wisely. We advise you not to drink the water from the river, lake, or any of the taps. Consumable water can be found throughout the lodge from many dispensers and pitchers as well as a variety of other beverages available. All the water that the lodge provides is purified with an ozone treatment. We also suggest that you use this water to brush your teeth. Please turn off the water flow while lathering and soaping up to reduce unnecessary water usage.
What can I expect in the rooms?
Our open and spacious rooms offer lots of natural light and fresh air while providing safe but close contact with the forest environment. Our three-wall rooms allow you to connect with nature, but no worries nothing will enter into your room. The lodge and rooms are 3 meters away from the forest and 1 meter and half above the ground. Each room is also equipped with private bathrooms for your convenience. The use of mosquito netting on each bed is strongly recommended to ensure your comfort and safety. We try to be as eco-friendly as possible so we request that you only change towels when really needed. After 9:30 pm we kindly ask that you lower your voices to allow all guests to enjoy the sounds of the forest at night.
What type of soap and shampoo do you recommend?
According to our environmental policies, we only use Brazil nut biodegradable soap and shampoo which you will find in the bathroom If you are allergic to nuts, please let us know and we will provide you with a lemongrass soap. We wash the towels and bed sheets using biodegradable detergent and we clean the bathrooms with biodegradable products as well.
Is there a phone at the lodge?
Thank God we do not have a telephone available in our lodge! In case of emergency, we could get cell phone signal, only at Posada Amazonas and Refugio Amazonas
Is laundry available at the lodges?
This service is only available on sunny days. Please ask for the rate at the lodge. Clothes are hand-washed using White Swipe biodegradable soap and are sun dried in order to protect the environment.
Is smoking allowed?
Smoking is allowed in the lobby and bar except at mealtimes. Please do not smoke in your room, the dining rooms, boats, or during activities
What are the meal times?
Breakfast time depends on your scheduled activity according to the lodge. Your guide will advise on this at the lodge. Regular breakfast is at 7:15hrs. Lunch is served at 13:00hrsand dinner is served at 19:00hrs. Please let us know if you are vegetarian or have any special dietary needs. We do offer a special menu for children, if need it, please inquire in advance.