Travel Stories by Joan Burns

Really enjoyed Thatch Caye. The staff was great. Really liked our guide Raffi. And snorkeling at night was wonderful.

The persons I spoke with knew the material. I wont know until I actually take the trip if it was all correct but at this point they were helpful in finding a trip that met my criteria

Creating a checklist was very beneficial and meeting objectives on certain dates helped as well (to keep my trip organized). The Adventure Travel personnel helped keep me on track which is why my trip was so successful. Communication from both travel agencies (AT/MT) was vital.

This is an amazing company to work with. I generally do not use tour companies as I am more of an independent traveller so I was slightly reticent. They were fantastic from the start - 10/10 - from lining up a phone call to discuss requirements, then their ongoing communication in the lead up to the tour and during it (thank you, Franny and Phen). They also explored cost-effective options (eg group transfers). The tour was in Patagonia so Adventure Life organised a pickup from the El Calafate airport to the El Chalten accommodation, two day hikes with a private guide and then to the El Calafate accommodation. A tour coordinator came to the hotel to explain, using the maps, what was involved in each day tour and what should be expected, and patiently answered all questions. The tour guide Marcos was excellent - very professional, knowledgable, communicative and at all times felt very safe with his navigational skills (important in the Patagonian wilderness). On the second day I forgot to take hiking poles so Marcos kindly gave me his. I honestly wouldn't have changed a thing and would happily recommend and book through them again.

Adventure Life has been great throughout my planning process for our up and coming Galapagos cruise. Kevin Moore, in particular, was very helpful in assisting me in making choices and providing me with options. He was also very patient, as I worked through figuring out what I really wanted in this vacation.