Travel Stories by Susan Aitcheson

We were a group of three that initiated our research by independently searching for the best agency to help us in the somewhat complex experience of traveling to the Galapagos. We chose adventure life because they were the most responsive in the website provided the most comprehensive overview of the trip. Their reviews were also very good. Adventure, life splits up its booking process in two parts. First Jeff, the booking agent helped us decide which experience best suited are interests. We chose a small 14 to 16 group sized yacht. Once the booking was made with Jeff, we were handed off to Coleene, who oversaw the complex process of assembling all of the necessary documents and making sure we had everything we needed to make the trip go smoothly. The adventure, life website, then becomes your personal place of reference for all things related to your trip from door to door. It’s a lot of information to assemble, especially for three travelers, but the website makes it easy and Colleen‘s gentle reminders kept us on track. In all, from the beginning, we had four months from the time we started our research till the time we departed. We felt that was, a good amount of preparation time and don’t think it would be wise to do it in less than four months. Mostly because I think you have more options with that amount of time. There were others on our trip that took six months and more from the time they started planning. The trip itself was outstanding. We ended up on an excellent yacht (Galapagos Angel II) with a great group of guests that we were able to connect with and put together a really nice google photos album to share.

Mary was very helpful. Quick to reply with helpful information and closure on arrangements.

Mary Curry and Elma are always so responsive and nice to deal with.

I enjoyed working with Jess to put together a private N.Z. trip. Jess has been my go-to person at Adventure Life over the past several years. She listens to what my husband and I want in a trip, and is always responsive to questions. Nothing seems to be too much of a bother for Jess.

Jane was my AE agent for the 2 months of helping me decide that this will be the most amazing trip we will ever experience in our lifetime and a memorable way to celebrate our 40th! I was also able to work with Mike from Quark who was also very helpful. Once I had decided to go ahead with my booking Kevin took over to assist Jane while on vacation. Kevin was able to tweak the quote even more and truly sealed the deal! He was patient with receiving my full payment as it took time to “round up that much cash” Were booking a delux balcony and there’s no looking back I feel confident and very satisfied that I have made the best decision choosing Quark Expeditions and look forward to a top notch experience aboard the Ultramarine. Both Jane and Kevin are sincere, professional and courteous. They met all of our needs to ensure my process was stress free. I’m looking forward to all our daily excursions then enjoying a Sauna and my own cold plunge in the tub! My back up plan to the “Antarctic Plunge” I look forward to getting to know and dealing with Mary Rose for all the final details that will make our trip complete. Great company!