When clients ask me where they should stay at Victoria Falls, the conversation usually starts with the hotel itself: the rooms, the setting, the pool, the service, and the overall level of the property.
But after my most recent visit to Victoria Falls, there is one factor I think deserves much more attention: where the hotel sits in relation to the town and the helicopter flight path.
On this trip, I stayed at two very different properties: Ilala Lodge, right in the center of Victoria Falls town, and Palm River Lodge, about 20 minutes outside town along the Zambezi River. I also visited the Victoria Falls Hotel in town and had breakfast at the Royal Livingstone on the Zambian side of the falls.
Seeing all four gave me a useful perspective on how much the location can change the overall experience.
And surprisingly, it has very little to do with the quality of the rooms.
The helicopter traffic is the thing nobody tells you about
Victoria Falls is one of Africa's most iconic destinations for scenic flights, and helicopter flights over the falls are a major part of the tourism experience. That means there is a steady stream of helicopters operating during the day.
If you're staying in the center of Victoria Falls town, you'll hear them.
At Ilala Lodge, the helicopter traffic was noticeable from roughly 8 a.m. through 5 p.m. It wasn't an occasional background sound. It was frequent enough that I could hear it inside my room, and it became part of the soundtrack of the day.
For some travelers, this will be a complete non-issue. If you're out on safari activities most of the day, sitting around the pool isn't a priority, or you simply don't mind the sound, it may never bother you.
For me, it did.
And that's important because hotel descriptions don't generally mention it.
If you're someone who likes to return to your hotel in the afternoon, take a nap, read on your balcony, or simply enjoy some peace and quiet between activities, the location of your hotel matters much more than you might expect.
This isn't unique to Ilala Lodge. It's something to consider with hotels located right in the center of town.
Staying in town: convenience comes with a tradeoff
There is an obvious reason to choose a hotel in Victoria Falls town: convenience.
You're close to restaurants, shops, galleries and other services, and you can walk out of the hotel and be right in the middle of things.
Ilala Lodge is particularly convenient. It's easy to access the town and is also close to the Victoria Falls entrance, which can be useful depending on how you have your days arranged.
But here's the question I'd ask myself before booking: How much will I actually use that walkable location?
Victoria Falls town is functional rather than particularly charming. There are shops and places to eat, and you may want to spend some time there, but I don't think most travelers need to be in town simply for the sake of being in town.
If you're spending your days on safari, visiting the falls, taking a Zambezi cruise, enjoying a scenic flight or participating in other activities, your hotel is primarily your base between excursions.
That changes the equation.
Staying outside town: a completely different feel
This is where I found the contrast with Palm River Lodge particularly interesting.
Palm River is about 20 minutes outside Victoria Falls, and the helicopter noise largely disappears.
You might hear an occasional helicopter, particularly when one is farther along its flight route, but you don't have the constant daytime traffic that you experience in the center of town.
The difference is surprisingly significant.
Instead of feeling like you're staying in a busy tourist hub, you have much more of a sense of being away from it all. And for many travelers, that's exactly what they are looking for when they come to Victoria Falls.
The obvious downside is that you aren't walking out of your hotel and into town.
But most of the better properties outside town offer complimentary shuttles into Victoria Falls. In practice, that makes the tradeoff pretty easy. You can go into town when you want to shop, have dinner or explore, and then return to a quieter setting.
I would, however, confirm the shuttle schedule before booking. Once you're staying outside town, the shuttle becomes part of the logistics of your day, and schedules vary by property.
For most travelers, I don't consider this a significant inconvenience.
What about staying on the Zambia side?
Another option is to stay across the border in Zambia.
I visited the Royal Livingstone during this trip and had breakfast there. While that's obviously not the same as spending several nights at the property, one thing was immediately noticeable: the helicopter traffic was much less intrusive.
We heard the occasional helicopter, but it wasn't the constant background noise I experienced in central Victoria Falls.
The Royal Livingstone also gives you a very different perspective on the destination. You're staying on the Zambian side of the falls, with the Zambezi and the falls as a much more immediate part of the setting.
There are some logistical considerations when staying on one side of the border and visiting the other, particularly if your itinerary includes activities on both sides. Your passport, visas and border crossings can become part of the equation.
For travelers who want a beautiful, more secluded hotel setting and don't need to be in town, however, the Zambia side can be an excellent choice.
A compromise: Victoria Falls Hotel
There is also a middle ground.
I visited the historic Victoria Falls Hotel, which is in town but sits somewhat farther from the main helicopter flight path than the hotels right in the center.
Based on my visit, it should be a quieter option than being directly in the middle of the town's hotel cluster. That makes it an interesting compromise for travelers who want the convenience of being relatively central but don't necessarily want to be directly underneath the helicopter traffic.
I didn't stay overnight, so I can't personally vouch for what a full night or afternoon of downtime feels like there. But geographically, its location gives it an advantage over some of the properties farther into the center of town.
And the hotel itself is part of the appeal. It is one of the historic properties associated with Victoria Falls and offers a very different experience from a contemporary safari lodge.
So, where would I stay?
For me, the decision would come down to what you want your hotel to be.
If your priority is being able to walk to shops and restaurants and have easy access to town, staying centrally makes sense. Just go into it knowing that daytime helicopter noise is part of the experience.
If your priority is a peaceful, more immersive hotel setting, I'd look outside town.
And if you're considering staying on the Zambian side, I'd look at that as a destination in its own right rather than simply choosing it because it's "quieter."
For most of my clients, I think staying outside Victoria Falls and using the complimentary shuttle into town is the sweet spot. You don't lose much in terms of convenience, but you gain considerably more peace and a stronger sense that you've actually escaped into Africa.
That matters because Victoria Falls is not a destination where you need to spend much time wandering around town.
The reason you're there is the falls, the Zambezi and the incredible experiences surrounding them.
Your hotel should complement that experience rather than putting you in the middle of a busy tourist center.
My Victoria Falls hotel takeaway
Here's how I'd think about the options: Stay in central Victoria Falls if walking to shops and restaurants is important to you and you don't mind daytime helicopter noise. Stay outside town if you value peace, a more scenic setting and a resort or lodge atmosphere. The complimentary shuttle makes getting into town relatively easy. Consider the Zambia side if the hotel itself and its setting are an important part of the experience and you want a quieter, more secluded stay. Look at Victoria Falls Hotel if you want to be relatively central but prefer a location that isn't quite as exposed to the main helicopter traffic.
There isn't one universally "best" place to stay at Victoria Falls. But there is a best fit depending on how you like to travel.
And if you're asking me what I'd choose after staying in both environments, I'd take the quieter lodge outside town and use the shuttle when I wanted to go in.
The extra 20 minutes of driving is a small price to pay for not listening to helicopters all afternoon.
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