Ibis Melaka

Kassandra was extremely helpful & professional in organizing several trips.

Excellent customer service - responsive, informative and extremely helpful.

This is the second time we have traveled with Adventure Travel. Beautiful properties and excellent guides on both trips.

We had to book within a certain time. Adventure Life came to our rescue as most of the other operators were sold out. We went with the website ad on Big Five Borneo Tour for 6 days 5 nights. Adventure Life was professional, timely and honest about the itinerary for small groups at a reasonable cost. This was our first time with Adventure Life. From the beginning to the end, they were supportive, responded to email immediately and provided emergency contacts through out our stay. As indicated, the deluxe accommodations were luxurious, there were 3 meals a day including early morning coffee was available before the 6am river cruises and evening tea. The itinerary was well laid out, to time and the guides/drivers though different after 2 days for river cruise and for the cave, were experienced, we felt safe. We were lucky to see the Big Four, except the orangutan on our tours at Sukau and the orangutan with the baby was at the poolside of the Sukau Rainforest Lodge. The meals were alright without variety. Wifi was in/near reception area. We stayed 3 nights at Sukau and 2 nights at Utan. The two lodges were different. Utan focused on animals and birds not seen at Sukau on plenty of nature walks, night safaris and river cruises. Utan is a new lodge started in July 2024, smaller, luxurious and intimate. The meals were excellent with a personal touch. Guide was very experienced and willing to take us on more nature walks to see our luck for the animals which were missed. Utan provided knee length rubber boots and binoculars can be rented (try it out before you take on tours). Initially we were disappointed not getting the accommodation at Danum Valley but after Utan experience we had it all. We will recommend Adventure Life to those looking for worry free adventures at a reasonable cost.

The response from Adventure Life to my first inquiry was prompt and promising. I worked with Jamie Broeckel, Trip Planner, via text, email, and phone calls- always extremely responsive and thorough with information and explaining the process to arrange a private tour for me to Malaysia Borneo. Within about week, the booking was complete and I made decisions because of Jamie's great customer service , friendly manner, and overall competence on behalf of the company's travel expertise. Now I have an itinerary, additional Trip Planner Assistants, several links for vital information for traveling to Maylasia, etc. Still many details for Sept. trip, but now the heavy lifting is done and I can enjoy the rest of the anticipation and research!! Thanks Jamie- you are amazing!!!!