• The whole day (12 hours) was devoted to lakes crossing tour – 4 boat trips on 4 different lakes, and 4 bus trips in between the lakes. The 2 hours lunch break midway was too long, not to mention the border crossing, yet again close to 2 hours. At the last land portion before arriving Punta Varas, we stopped for a short walk to a waterfall; little did we know the “fun” part of the day is just ahead.
• We and a Spanish couple, who were staying at the same hotel as we, were dropped off at city center rather than at the hotel. Our transfer to the Guest House hotel was not in sight. We waited for a while, and then decided to walk to the hotel that is ONLY 4 blocks away from where we were dropped off. We asked several people but nobody seems to know the hotel, its location and the street it’s on; even a Taxi driver had no idea. It started to rain, and a 10 minutes walk turned into a 45 minutes of search & walk to the hotel that turned to be a B&B rather than a hotel. We arrived at the place around 9:45pm. We felt relief that we had a room for the night. The Spanish couple who wondered the street with us looking for the hotel were told that due to a mistake, their prepaid reservation was not in the book and since the place was full for the night they had no room for them.
• We had dinner at 10:30pm, a record for us. Fancy restaurant (the only one we could find still serving dinner), with great soup & ceviche but lousy pork chops and goulash.
• That night when we went to sleep, we could hear the person in the adjacent room snoring. We were so tired from the whole day so we slept like babies.
Adventure Life has been an extraordinary travel resource for us over the years and today was no exception. Our River Cruise booking was handled by Jess (who has been our personal trip planner for several years) the same day as our inquiry. Suggestions were given for cabin choice and pre-trip options (that were not shown on the cruise line's website) like airport transfers and prepaid gratuities. Trip insurance recommendations followed and we were assigned a travel co-ordinator till the end of the tour. All we have to do is show up! Great service from friendly folks.
APtravelwell
1 day ago
My representative Kevin was very responsive generally and in crafting our itinerary to our specific priorities.
Rocco Labella
1 day ago
Although there was a lot of paper work, I received help and guidance when I needed it.
Donna Kirby
2 days ago
Our travel was flawless! The rider pickup (airport, hotel, ship) was seamless. Jane's recommendation for Emerald Cruise Sakara was everything I wanted but the experience was soooo much more. Adventure Life took care of each and every detail and this was the easiest of all my travels.
Anne Petty
3 days ago
Follow up was effective any questions were answered in a timely manner