Hurtigruten Group is one of the world’s leading adventure travel groups, offering unique small-ship and land-based adventures from pole to pole. Hurtigruten Group has also revolutionized the travel industry’s approach to sustainability, offering authentic local experiences while positively impacting the communities visited. Hurtigruten's commitment to safety is as absolute as their passion for exploration. Safeguarding the guests, colleagues, partners, wildlife, nature, and the communities they visit will always be a number one priority. Everyone on a Hurtigruten adventure will always be – and feel – safe, comfortable, and excited!
Do I need to bring a passport or ID?
All guests checking in at the Hurtigruten terminal or onboard our ships have to present a valid Passport or government-approved ID Card. Explorer voyages only accept passports that must be valid 6 months after the voyage. Please send us your passport details immediately after booking.
Will I need to share a cabin with a stranger if I am traveling alone?
No, we do not book passengers individual beds but rather, entire cabins. If you are traveling alone, you would be booking a whole cabin for yourself.
Can we pay with cash and credit card onboard?
You can pay as you go on board our ships with cash or credit card on The Coastal Express voyages. We accept Visa, American Express, Diners, or MasterCard and regret that our system does not support Maestro Card. Please note that when using your credit card on board the ship, your account will be debited in NOK. The rate of exchange will be the one validated by your credit card company.
Only credit card is accepted on Expedition voyages however, MS Nordstjernen does not accept American Express. The credit card must be valid more than three months after your stay on board. Please note that when using your credit card on board the ship, your account will be debited in EUR (except MS Nordstjernen which will be debited in NOK). The rate of exchange will be the one validated by your credit card company.
For your convenience, we also offer a Cruise Card system onboard all our ships. This system allows you to charge all onboard purchases to your cruise card. Cruise card accounts can be created at all points of payment on board the ship. We accept VISA, Master Card, Diners, American Express, or cash (NOK, EUR, GBP, USD) as deposits. The itemized statement will be sent by email. Please contact reception if you require a printed version. The cruise card account needs to be settled by 22:00 on your last night on board.
For your convenience, your cruise card charges will be billed automatically to your credit card. The credit card must be valid for at least another three months. Any discrepancies must be reported before disembarkation. This also applies if you want to pay part cash and part credit card. The currency used onboard is as outlined above. Exchange rates are similar to those in a hotel. Please check with the reception for methods of payment. Please note that a PIN code may be required when paying with your personal credit card onboard.
Is WiFi accessible on all ships?
Yes, WiFi is available on all ships at a fee. If you have booked a SELECT* or PLATINUM package, WiFi is included in your cruise.
Please note that depending on the vessel’s location, internet connectivity, and telephone usage may be out of range or limited due to the remote locations we sail.
*If you book online, you automatically book a cabin in the SELECT package unless you have booked an unspecified cabin.
Are your ships wheelchair accessible?
We are happy to welcome guests who are not fully mobile and all ships (except MS Lofoten) have at least one cabin equipped for travelers using a wheelchair.
Which ships have fitness rooms and hot tubs?
Hot tubs can be found on MS Roald Amundsen, MS Fram, MS Spitsbergen, MS Midnatsol, MS Trollfjord, MS Polarlys, MS Kong Harald (please note the hot tub is currently not in use), MS Nordkapp, and MS Finnmarken (MS Finnmarken has a pool as well). All ships with the exception of MS Lofoten have fitness rooms.
Which ships have children’s playrooms?
MS Midnatsol, MS Finnmarken and MS Vesterålen have playrooms.
Which ships have pet cabins?
All Norwegian coastal ships have pet cabins with the exception of MS Nordlys, MS Midnatsol, and MS Kong Harald. Unfortunately, our Explorer ships (MS Midnatsol, MS Fram, MS Spitsbergen, MS Nordstjernen, and MS Roald Amundsen) don’t have pet cabins.
Will I have my own bathroom and WC?
In almost all cases, yes. The only exceptions are a few cabins onboard the classic ships MS Lofoten and MS Nordstjernen where guests have use of a washbasin in the cabin and share facilities with a few other guests.
Will there be an Internet/Wi-Fi connection on Expedition cruises?
Wi-fi is available everywhere on board! Our internet relies on satellite signals and internet speed is dependent on the signal strength received. Signal strength might be affected in remote areas.
For the 19/20 season WiFi is available and bookable on-board for an extra charge. Fees are announced on board. For suite guests, wifi is included free of cost.
For the 20/21 season WiFi is available and free of cost for everyone.
What clothes should I pack for travel on Expedition cruises?
Please refer to What to Pack on Expedition voyages.
What size boots do you have onboard?
MS Fram - Muck Boots
We have from EU sizes: from 32 to 48
MS Midnatsol - Hurtigruten rubber boots
We have from EU sizes: from 32 to 50
MS Spitsbergen - Hurtigruten rubber boots
We have from EU sizes: from 32 to 50
Must I bring my own boots?
Rubber boots are mandatory for all Antarctica voyages and for North-East Greenland. Rubber boots can also be required when visiting National Parks. Please note that it's not allowed to use your own rubber boots in these areas, but you may borrow a pair of high-quality rubber boots free of charge on all our expedition ships with the exception of MS Nordstjernen. On MS Fram we use Muck boots; on MS Midnatsol and MS Spitsbergen we use Hurtigruten rubber boots.
Our guide and driver were very good with their knowledge and were very helpful with our questions. It was a very pleasant visit that would have been impossible to do on our own. Hotels and restaurants were fantastic. The special places we got to go to, like the kitchens, were great. Enjoyed the entire trip!
Meyer Smolen
TrustScore 4.8 | 175 reviews
TrustScore 4.8 of 5
Based on 175 reviews on
7 hours ago
The response from Adventure Life to my first inquiry was prompt and promising. I worked with Jamie Broeckel, Trip Planner, via text, email, and phone calls- always extremely responsive and thorough with information and explaining the process to arrange a private tour for me to Malaysia Borneo. Within about week, the booking was complete and I made decisions because of Jamie's great customer service , friendly manner, and overall competence on behalf of the company's travel expertise. Now I have an itinerary, additional Trip Planner Assistants, several links for vital information for traveling to Maylasia, etc. Still many details for Sept. trip, but now the heavy lifting is done and I can enjoy the rest of the anticipation and research!! Thanks Jamie- you are amazing!!!!
Susan Campo
2 days ago
The trip was not only memorable for the amount of animals we saw but also for the people and accommodations at the two camps where we stayed. Our first guide, BK, was a wealth of information about the animals, landscape and down to the plants and what they were used for. Everyday out was a learning experience with him. All the people at the camps were gracious and the food was excellent.
Our second camp in the Okavanga was just as good as the first as far as the staff, accommodations, food and animals. After our experience at the first camp we amazed that the high quality remained the same. Our guide, G, made sure we were able to enjoy every experience including a rush through the bush to witness a cheetah and an ensuing hunt that he heard over his radio.
In both camps there were enough guides out that if they saw something the other guides were informed which helped in seeing as much as possible. It was also nice that the concessions were large enough that we did not have vehicles following each other throughout the day.
Normally there is always something in a trip of this length that we think could be improved upon but this is the rare case where we cannot think of anything. From the time we left the States to when we returned it was one of the most hassle free vacations we took.
Perhaps emphasizing the use of the laundry facilities at the camps would be useful because of the luggage restrictions would be the only thing I can think of as an improvement to future clients.
Kenneth Dropek
3 days ago
Mary was so pleasant and professional. She made sure all of our questions were answered.
