We took the 7am flight from Lima to Cusco on TACA airlines. This morning got to a bit of a rough start for me (Amy), as I had some issues with altitude sickness when I arrived in Cusco. I decided to try to sleep it off in the hotel for the day. Our tour guide took my boyfriend out for a brief tour of the city while I attempted to rest. (note: I did take the altitude sickness medication, but I still had some issues). By 8pm that evening, I was not any better (still had a splitting headache), so we called our tour guide, Marco, who immediately arranged for a doctor to come over to the hotel. The doctor arrived promptly and after some half english/half spanish conversations, he diagnosed me with altitude sickness, gave me a shot of pain killer and had the pharmacy deliver some medication and oxygen immediately to the hotel (and it was very inexpensive - less than US$100 for everything). I have to say this was WONDERFUL service - I was so worried I was going to have to sit in an urgent care clinic and wait my turn. I finally got a good night's sleep that evening and was so grateful that everyone was incredibly helpful and understanding.
I'm only mentioning this to let fellow traveler's know that the unexpected can happen, but the team of people including our guide, the doctor and the staff at the hotel were all extremely helpful in getting me back on the mend right away. Altitude sickness happens often there, so everyone is prepared to handle that situation which is nice peace of mind to know. The only thing I would have done differently in hindsight is to call the doctor earlier in the day so I could have started to get better sooner.
The agent had great response to questions and coordinated well to create an itinerary that met our expectations.
Bob Sunshine
1 day ago
Very responsive to all questions
Teresa Cardoso
2 days ago
Kelly and Rhenee were excellent to work with on planning our trip. The logistics all worked smoothly and everyone was friendly and on time. Our accommodations were very good, particularly the incredible Patagonia Camp in Torres del Paine! Our guides on every excursion were outstanding and made the hikes memorable! Overall we had a wonderful trip with incredible memories!
Scott Gibson
2 days ago
Adventure Life is definitely a first-class safari tour company, and our representative was Franny Friesz. First of all, she responded immediately after we contacted Adventure Life. We told Franny that we had never been on a safari, and she was more than eager to offer a mountain of information about the trip. She informed us fully about all the ups, downs, and all arounds! She even prepared a number of packages for us to review -- even after we made changes to the areas we wanted to explore. Friendly, helpful, professional, and extremely knowledgeable -- these words describe Franny, and what a wonderful trip she prepared! We couldn't have asked for better service than Franny of Adventure Life. We HIGHLY recommend her and her outstanding company! Bon Voyage!
Prima Burke
3 days ago
The staff at Adventure Life made planning my family's trip to the Galapagos Islands as easy as possible. They listened to what we were hoping to experience and made thoughtful suggestions about how to accomplish our vacation goals while meeting the needs of travelers ages 17-76! They patiently answered questions and follow up questions in the months leading up to the trip. They helped us trouble shoot and customize the trip in every way possible. The logistics involved in traveling from Boston to the Galapagos are innumerable. The Adventure Life staff helped us arrange every detail and the team they assembled in the Galapagos was tremendous. I have never done a trip this big before and after working with Adventure Life this time--would not hesitate one second in working with them again.