Temple of the Sun at OllantaytamboWe took the 7am flight from Lima to Cusco on TACA airlines. This morning got to a bit of a rough start for me (Amy), as I had some issues with altitude sickness when I arrived in Cusco. I decided to try to sleep it off in the hotel for the day. Our tour guide took my boyfriend out for a brief tour of the city while I attempted to rest. (note: I did take the altitude sickness medication, but I still had some issues). By 8pm that evening, I was not any better (still had a splitting headache), so we called our tour guide, Marco, who immediately arranged for a doctor to come over to the hotel. The doctor arrived promptly and after some half english/half spanish conversations, he diagnosed me with altitude sickness, gave me a shot of pain killer and had the pharmacy deliver some medication and oxygen immediately to the hotel (and it was very inexpensive - less than US$100 for everything). I have to say this was WONDERFUL service - I was so worried I was going to have to sit in an urgent care clinic and wait my turn. I finally got a good night's sleep that evening and was so grateful that everyone was incredibly helpful and understanding.
I'm only mentioning this to let fellow traveler's know that the unexpected can happen, but the team of people including our guide, the doctor and the staff at the hotel were all extremely helpful in getting me back on the mend right away. Altitude sickness happens often there, so everyone is prepared to handle that situation which is nice peace of mind to know. The only thing I would have done differently in hindsight is to call the doctor earlier in the day so I could have started to get better sooner.
We've used Adventure Life for several trips in the past and have always been very pleased with them. The staff is personable and professional at the same time. Erin put this trip together for us in just a few days, and it has everything we were looking for! I recommend them without hesitation.
benn
1 month ago
I served as the person responsible for planning a trip to Galapagos and Machu Picchu for a group of 14 people. Jane with Adventure Life was very helpful throughout the process. Making suggestions, offering insight, and in the end helped me overhaul an initial plan into something even better. Also, Jane makes all the plans including the flights within and between Peru and Ecuador. Thanks to her this is going to be a stress-free adventure. After making the final decision about the trip, Jane gathered the contact information for all the travelers and sent out the details to each traveler individually with links to pay deposits, upload passport info, and personal preferences. She also ensured a group email was sent out to the entire group welcoming us to the trip preparation process. Our trip is a year from now and we are excited to make this once in a life time trek. I am happy to have organized things through Adventure Life. However, two small issues came up that were a little off putting. First, Adventure Life adds $50 per person to the cost for each traveler as a donation to a Galapagos conservation fund. I think this should he offered as something that can be added at each traveler’s discretion. Instead, it is automatically added, and each person must ask to have it removed if they do not want it included. Second, although the trip deposit may be paid with a credit card without incurring an additional fee, the balance must be paid in another way to avoid a 3% credit card fee. Maybe this is standard with all travel agencies. In the end I would definitely go through Adventure Life for the next big trip.
Brenda Nielsen
2 months ago
I think it was very helpful that Franny and I spoke on the phone. I think she had a better idea of what we were looking for, and she planned a great itinerary for us!
Elizabeth
3 months ago
My representative Kevin was very responsive generally and in crafting our itinerary to our specific priorities.
Rocco Labella
3 months ago
Easy.
Great work on the follow up and details by Waru.